Genevieve Pardoe

What does security have to do with online community management? A lot. So many products out there are only geared towards residents, board & association members, or front-of-house personnel, but...
We want you to get the most out of your Concierge Plus community website so we’ve provided you with tips & tricks to make your site even better! We’re excited to announce the launch of our new...
Live in a condo or manage one? Life can get cluttered! Follow these super simple steps to make the most out of managed living.
Thinking about buying a condo for the first time? Perhaps you’re looking to upgrade? We often talk about hardware, amenities, and building tips, but let’s back up for a minute and discuss the...
For more than 15 years, we have been committed to delivering exceptional customer service. That’s what sets us apart from other online property solutions providers—there really is a person on the...
We all know the big ones—Parking Management, Entry Instructions, Parcel Delivery, Maintenance Requests, and Amenity Bookings—but here’s what our customers say they can’t live without!
Mid-rise, mixed-use developments are popping up all over the U.S. particularly in Dallas, Boston, and even Los Angeles. Chicago too, a city known for its stunning architecture, is seeing an increase in the...
People move to condos for many different reasons. Given the rise in housing prices, many are opting to downsize. (With amenities like swimming pools, gyms, and common areas that don’t require...
As the holidays approach, many people are thinking about hosting and attending get-togethers. But are they a feasible option for those living in less-than-expansive dwellings? Here are some quick ideas for...
You already know you should be managing your condo community online. For more about that, click here. But what else can you do to maximise efficiency? Read on....
Heard of New Aging yet? Another word for it is “Retirement Real Estate”; young buyers are picking condos and loft spaces that are not only practical today, but for their futures as well....
You’ll love this roundup of the top ten secrets to effective property management...  
Whether you have a front desk concierge, dedicated security team, or are managing a boutique loft with no one at the helm of your gatehouse, parking is a common pain for everyone!  
Both Canada Day and US Independance Day are just around the corner. Are you ready? Your residents might already be thinking about hosting their own parties. Managing a party-sized number of visitors to any...
Does your residential community have an efficient package delivery system? Automated Package Tracking is a simple and effective way to streamline the process of receiving and organizing. For Property Managers,...
Let’s face it: we have all been frustrated by inefficient parking at times. Your residents are no different, and neither are their visitors. The same goes for bicycle organization, too!    
Given the rise in housing prices, many people are opting for the ease and convenience of condo life. With amenities like swimming pools, gyms, and common areas that don’t require maintenance, it’s...
Whether it’s the holidays or the winter season, sometimes condo owners find themselves in a position where they have to be away from their units for a certain amount of time. Maybe residents are staffed...
The Toronto Real Estate Board reports the average condo price is $353,665 in the Greater Toronto Area. While you may wait for prices to fall as predicted by some, you may also be ready to take the plunge into...
There is no reason for condominiums and HOA’s to miss out on the full potential social media within their communities. Here are three quick ways to ameliorate your existing online platforms:
Regardless of the size, amenities, or administrative demands of your condo or HOA, taking the management process online can make a huge impact on your annual costs. When choosing a property...
Do you work for a Security or Property Management Firm? Many don’t realize how integral the security team is the success of your condo. Here’s what you need to know:    
Don’t miss out on important opportunities to communicate with your community! Here are three ways to improve your online experience:  
Learn about Total Customization for your Resident Portal Homepage Concierge Plus is already the easiest to use system with the most features and benefits for your community. Based on feedback from you –...
Is there a difference between management styles from coast to coast? Are NYC condo managers cool and modern in their approach while west side communities remain laid back and surfer-chill? We’ve...
It’s already time to think about Spring Cleaning! Along with getting outdoors and enjoying your beautiful city, it's also a time to think about cleaning.
Sometimes condo owners find themselves in a position where they have to rent out their units for a certain amount of time. Maybe they are staffed on an out-of-town project for a year or so, perhaps they have...
Security Firms are responsible for a host of duties when it comes to condo management. They might include operating the in-house guards, updating the daily shift log, tracking visitor parking, and monitoring...
We are constantly updating and enhancing our features to better serve our customers and based on valuable feedback, we’ve done it again! Welcome to enhanced communication for your delivery tracking...
As with any type of investment, if you’re thinking about putting your money into a condo with a view to flipping it or renting it out, you’ll naturally want know the return you can...
When it comes to managing condos and HOA’s, the holidays can mean headache. But they don’t have to. This year, use the the following Concierge Plus features to save you time and legwork....
Whether you’ve already set up your online community management site, or you’re just starting to think about bringing it into your residential space, you’ll want to keep these three...
We work with a lot of security firms and they are always amazed at how online community management helps make their lives easier. So many products out there are only geared towards residents, board &...
For some buildings, the summer holidays can mean an overwhelming amount of packages coming in when residents are away on vacation. Using Automated Notifications is a great way to alleviate Package...
In the past, condo buildings and associations turned to community-based websites to stay on trend, keep residents socially engaged, and organize association minutes and documents. As more and more people turn...
Did you know that Concierge Plus offers parking pass printers to simplify resident and visitor parking? Beyond our online Parking Management feature, this printer was specially made to organize and streamline...
A huge part of living in a condo is the convenience it brings—and for some people, that means being able to spend a lengthy amount of time away from home knowing that everything is taken care of while...
Did you know that the Concierge Plus suite of offerings includes hardware (including integration) to support you every step of the way?
Whether it’s a power outage, storm, or an incident specifically relating to your building, all Property Managers want to keep their residents updated and in the loop.  
Toronto has more than 130 active condo developments at present—that’s more than New York and in fact, it’s more than any other city in North America. With ample options to choose from when it...
Condo fees can be confusing, even frustrating, for first time buyers. Here is the basic information you need to know. The first thing to remember is that, unlike rent, condo fees are not a profit source for...
There’s a saying, attitude reflects leadership. That’s what we believe at Concierge Plus and we think it rings true across any industry. Whether it’s a condo community or an office...
You may have already heard, you can now generate financial transaction reports for yourself and your residents – provided you have integrated your accounting platforms with us.  If you haven’t...
Summer is finally upon us! The sun is shining, flowers are blooming, and the community pool is busier than ever. It’s also the time of year when people take time off. Residents will be in and out of the...
How do you manage your condo community’s amenity booking process? With software? A spreadsheet, or perhaps google calendars? Are you still using paper? Consider taking this process online with one...
Love is in the air and we can’t help but take this opportunity to acknowledge some of our favorite residential communities. 
The Concierge Plus team is comprised of a group of innovators who are always asking, “what’s next?”, and for over a year now, our clients have been loving our SMS Messaging addition to the...
It’s no secret that retaining a resident costs much less than finding a new one. A vacant unit can mean trouble for a property’s cash flow as the income from rent has stopped but the operating...
Security Firms are responsible for a host of duties when it comes to condo management. These might include managing the in-house guards, updating the condo community’s daily shift log, tracking visitor...
Are you ready for the holiday season? Here are some quick tips to get ready for the busy season:    
Who wants a messy front desk? You’ll not only alleviate confusion and congestion with our suite of online tools but you’ll keep a clean front desk and lobby area without all those bulky binders and...
Property Managers and Residents love our Automated Notifications feature; it'sone our most dynamic offerings, and, we're rolling out enhancements that allow administrators to determine which residents (or...
Concierge Plus has teamed up with Daniels Home Management as the technology partner to revitalize Regent Park. The massive project will change the landscape of Toronto by harmonizing mixed-use neighbourhoods...
Amidst fear of the condo market taking as long as the ground to thaw, it seems that buyers haven’t stopped looking at condos, they’ve just become more discerning.    
In case you aren’t lucky enough to find yourself strolling down the famed Peachtree Street as regularly as you would have liked, read on to find out what you need to know about this amazing (and...
For almost ten years, Sunita has been providing technology solutions to corporations throughout Canada, Dubai, and India and the Concierge Plus team is thrilled to have her as our IT Project Manager. With...

Meet Brent

Brent’s passion for creating products and services that improve Clients’ productivity and quality of life, results oriented approach and problem solving was honed while leading Digital solutions...
Think you know Miami? Think again. Arguably one of the most stunning waterfronts in North America, Miami is about to grow tremendously. With the help of foreign investment and domestic restructuring, this...
You’re almost there! It’s the final countdown until the end of the holidays and no doubt, your front lobby is still swarming with decorations, incoming packages, and requests from residents....
Once deemed the “poster child for the real-estate collapse” by the Wall Street Journal, Miami is back on top--or at least, headed that way. And it seems this time, foreign investors are looking to...
The Concierge Plus team is on the road again at the 2014 Chicagoland Cooperators’ Condo/HOA Expo on Tuesday, October 28th. We’ll be hosting live demos on how Concierge Plus helps property...
Working with David Mirvish of Mirvish Productions, Gehry has designed a triplet of high rise towers in the place of three low-rise brick warehouse office buildings to house cultural, residential and retail...
The Concierge Plus team had a wonderful experience in Ottawa this year at the ACMO/CCI Conference and we’re pleased to announce the winner of the $100 Amazon.ca gift card is Charles Cullen from Apollo...
The CAI Annual Conference is in sunny Florida! On May 15 and 16, we’ll be exhibiting at Booth #407 so stop by if you are attending the show! We still have a few spots open for those interested in seeing...
How does your community share important documents? Are you still printing out mass amounts of paper and disseminating it throughout your building? What about public spaces and community-wide notices? Imagine...
Spring has sprung and it’s a very exciting time for the Concierge Plus team. We recently introduced several new updates and features that we’re excited to share with you. We’ve rolled out a...
We’re excited to welcome Mark Evans to the Concierge Plus marketing team. As a seasoned marketing consultant with strong experience taking start-ups to the next level, Mark will be contributing to some...
Wow, this is such a huge topic! So right away I’m going to whittle it down: whether you are representing the company you work for or presenting yourself in a professional manner, here are some useful...
Well everything old is new again it seems—at least when it comes to condo buyers in Florida!   
For many first-time buyers, particularly in high-priced markets like Toronto and Vancouver, condos represent an affordable stepping stone into the housing market. These words come from Bank of Montreal’s...
Ontario’s Consumer Affairs Minister, Tracy MacCharles, has called into question the qualifications of current property managers in Ontario to run condominiums. She asserts that with 10% of...
Well we made it! We’ve just returned from Boston where we were exhibiting at the annual New England Condominium Condo Expo— the leading real estate tradeshow in New England. It was both successful...
Washington DC continues to outperform most housing markets in the US and economists are projecting continued demand due to historically low interest rates, strong job growth and supply constraints in the condo...