2020 has truly been unparalleled in so many ways due to the pandemic, which has radically affected our industry. The consensus is that many of these changes are going to…
Concierge PlusJanuary 25, 2021
Community Associations throughout North America are dealing with changes due to the pandemic. To minimize the spread, social distancing guidelines and operational changes have had to be implemented. Our research…
Concierge PlusNovember 16, 2020
Prior to the arrival of COVID-19, the parcel delivery business was already booming. A robust multi-residential market populated by millennials and their distinct preference for online shopping meant that e-commerce…
Concierge PlusNovember 9, 2020
More and more companies are building a remote work culture into their business model due to the current COVID-19 pandemic. Property Managers were also asked to work remotely in the…
Concierge PlusAugust 24, 2020
Today’s condominium owners are mobile, connected and socially active. Their lives exist on an entirely different platform – the Internet. Text messaging is outpacing e-mail and voicemail because it’s a…
Concierge PlusApril 13, 2020
Smart technology and new-age amenities are all changing how residents experience condo living. But how can property management companies and board members raise the bar to keep pace with the…
Concierge PlusApril 2, 2020
Resident expectations have evolved. With the introduction of the digital age, property management companies must reconsider their approach to resident experience to satisfy a demand for real-time communication, and seamless…
Concierge PlusMarch 1, 2020
Property Managers everywhere are fighting a losing battle trying to keep up with the increasing number of parcels arriving at their multi-family buildings. Performing a function they had never planned…
Concierge PlusFebruary 19, 2020
To become a successful property manager, one must possess many skills. However, the ability to keep condo residents happy and provide a great resident experience is what makes one a…
Concierge PlusDecember 30, 2019
