As the pandemic is pushing condominiums into the future, they are now looking for digital solutions due to the challenges it has introduced. In this increasingly volatile world, selecting a…
Concierge PlusJanuary 4, 2021
The Changes 2020 Brought Property Managers
2020 has truly been unparalleled in so many ways due to the pandemic, which has radically affected our industry. The…
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Community Associations throughout the US are undergoing a massive digital transformation in the wake of COVID-19. All manual processes are rapidly being digitalized, leading to task management improvement and an…
Concierge PlusDecember 7, 2020
Efficient and effective residential property management is hinged on the expectations of residents and the capabilities of managers. The key challenge is bridging the two – a task that has…
Concierge PlusNovember 30, 2020
Community Associations throughout North America are dealing with changes due to the pandemic. To minimize the spread, social distancing guidelines and operational changes have had to be implemented. Our research…
Concierge PlusNovember 16, 2020
Prior to the arrival of COVID-19, the parcel delivery business was already booming. A robust multi-residential market populated by millennials and their distinct preference for online shopping meant that e-commerce…
Concierge PlusNovember 9, 2020
COVID-19’s widespread impact on both public health safety and the economy has resulted in new challenges for community associations stemming from social distancing measures. Many Associations that have amenities which…
Concierge PlusOctober 13, 2020
As community associations debate when, and how, to re-open operations safely during COVID-19, there are numerous issues being considered in the process. One important issue is how to adapt to…
Concierge PlusSeptember 29, 2020
The COVID-19 pandemic has no doubt been the catalyst for digital transformation at scale and will have lasting effects on community associations. To respond to the current and urgent threat…
Concierge PlusSeptember 15, 2020
Social distancing due to the COVID-19 pandemic has highlighted the growing importance of digital tools in community associations. Today’s always-on property owners want to interact with the board and the…
Concierge PlusAugust 31, 2020
More and more companies are building a remote work culture into their business model due to the current COVID-19 pandemic. Property Managers were also asked to work remotely in the…
Concierge PlusAugust 24, 2020
Prior to the COVID-19 pandemic, booking amenities in community associations was straight forward. Whether residents wanted to book the service elevator, party room or guest suites, all they needed to…
Concierge PlusAugust 17, 2020
We recently held a webinar for Community Association Managers and Board Members to share best practices on how to communicate with residents in an age when we are practicing social…
Concierge PlusJuly 27, 2020
As COVID-19 accelerates disruptions for condominiums and homeowners associations, Community Associations Institute (CAI) has released, “Status Check: A Reopening Guide for Community Associations,” to aid and support communities navigating the…
Concierge PlusJuly 16, 2020
COVID-19 has reshaped the way that we approach many aspects of our lives, and in many cases, has redetermined how we view and manage our spaces, homes and properties. Given…
Concierge PlusJuly 13, 2020
Maintaining a positive resident experience throughout the pandemic and post-pandemic will require help from technology made specifically for property management. The coronavirus pandemic has disrupted the day-to-day operations of our…
Concierge PlusJuly 6, 2020
COVID-19 has presented new and unique challenges, such as social distancing, which is having a profound effect on the property management industry. The pandemic has accelerated a digital transformation of…
Concierge PlusMay 25, 2020
The coronavirus pandemic has required association managers and board members to quickly adopt new processes and procedures while addressing the needs and concerns of residents. Our industry will not go…
Concierge PlusMay 14, 2020
Almost every part of society has been hit hard by the coronavirus, and associations are no different. With the COVID-19 pandemic throwing the brakes on everyday community activity and the…
Concierge PlusMay 11, 2020
Owner Meetings and Annual General Meeting (AGMs) are critical to the successful operation of condos and HOAs. They are where many of the most important changes and decisions occur, like…
Concierge PlusMay 6, 2020
Today’s condominium owners are mobile, connected and socially active. Their lives exist on an entirely different platform – the Internet. Text messaging is outpacing e-mail and voicemail because it’s a…
Concierge PlusApril 13, 2020
Smart technology and new-age amenities are all changing how residents experience condo living. But how can property management companies and board members raise the bar to keep pace with the…
Concierge PlusApril 2, 2020
With the sudden emergence and rapid spread of Covid-19, also known as coronavirus, worried condo residents are asking property managers and board members whether there is a plan to minimize…
Concierge PlusMarch 13, 2020
Resident expectations have evolved. With the introduction of the digital age, property management companies must reconsider their approach to resident experience to satisfy a demand for real-time communication, and seamless…
Concierge PlusMarch 1, 2020
Property Managers everywhere are fighting a losing battle trying to keep up with the increasing number of parcels arriving at their multi-family buildings. Performing a function they had never planned…
Concierge PlusFebruary 19, 2020
There are many benefits in living a condominium or HOAs. First, residents don’t have to worry about maintaining the building as this is the responsibility of the property manager. Second,…
Concierge PlusFebruary 3, 2020
Many property managers are still printing out one-page announcements or using post-it notes to communicate with residents. This is a very time-consuming task as printing several hundred papers and slipping…
Concierge PlusJanuary 6, 2020
To become a successful property manager, one must possess many skills. However, the ability to keep condo residents happy and provide a great resident experience is what makes one a…
Concierge PlusDecember 30, 2019
Why Not "Freemium"? Many property managers today are looking for property management software to deliver better resident experiences, and are contacted by vendors that offer free software. Concierge Plus has…
Concierge PlusDecember 12, 2019
Enhance your resident experience with our affordable hardware. Our easy-to-use integrated hardware helps speed up processes and free up your time. It’s even designed to work with the latest technology…
Concierge PlusDecember 6, 2019
Property managers are looking for new ways to connect with residents of condominiums to deliver superior living experiences and are investing in digital technology to achieve that goal. One of…
Concierge PlusDecember 4, 2019
Implementing digital solutions to automate community processes Technological advancements are changing communities and condominium residents are finding value in tech-based services due to their ‘always-on’ lifestyle. As condo residents’ digital…
Concierge PlusNovember 14, 2019
When it comes to managing condos and HOA’s, the holidays can mean headache. But they don’t have to. This year, use the the following Concierge Plus features to save you…
Concierge PlusNovember 4, 2019
All these fancy terms have come together to affect the world in an unexpected way: the residential experience. Our day to day lives have been upended in increasingly fundamental ways,…
Concierge PlusOctober 22, 2019
Find out why leading property management companies choose Concierge Plus' online platform to deliver great resident experiences.
Concierge PlusOctober 14, 2019
How digital technology can enhance condo living Technological advancements are changing condo owners' expectations. “Always-on” residents are finding value in tech-based services and looking to property managers to deliver great…
Concierge PlusOctober 9, 2019
In the field of property management, technology has evolved greatly over the past few decades. It’s changed the way safety and security, daily operations and resident interactions take place. Automation…
Concierge PlusOctober 2, 2019
Virtual reality has been available as a mainstream technology for a few years now, and many of us still have a habit of associating it only with the fake. That…
Concierge PlusSeptember 18, 2019
This guest post is by Anastasia Masters. Follow her on Twitter at @anastasia_mm0. Managing all of your responsibilities as a property manager is no easy task. You owe your staff,…
Concierge PlusSeptember 5, 2019
Technology is changing every industry, including property management. Yet, our industry has been slow to adopt technology and isn’t taking advantage of online platforms and automation. Record keeping Condos across…
Concierge PlusAugust 26, 2019
Traditional property management companies still use costly, outdated and inefficient processes to complete their work. Property managers are forced to manually go through a pile of documents, a process that…
Concierge PlusAugust 21, 2019
Regardless of the size, amenities, or administrative demands of your condo or HOA, taking the management process online can make a huge impact on your annual costs. When choosing a property management…
Concierge PlusJuly 31, 2019
Looking to add some cool condo gadgets to your pad? These five must-have additions will upgrade any home!
Concierge PlusJuly 21, 2019
Have you heard about the digital Incident Reporting feature that is revolutionizing the concierge & security industry? Concierge Plus is changing the way Security and Concierge staff create incident reports. Previously,…
Concierge PlusJuly 10, 2019
Whether it’s a power outage, storm, or an incident specifically relating to your building, all Property Managers want to keep their residents updated and in the loop.
Concierge PlusJuly 3, 2019
The Concierge Plus team hit the road in the month of May... here are our takeaways! Whether you are a Property Manager, Board Association Member or simply work in…
Concierge PlusJune 9, 2019
Sometimes condo owners find themselves in a position where they have to rent out their units for a certain amount of time. Maybe they are staffed on an out-of-town project…
Concierge PlusJune 1, 2019
Security Firms are responsible for a host of duties when it comes to condo management. These might include managing the in-house guards, updating the condo community’s daily shift log, tracking…
Concierge PlusMay 20, 2019
Clients are always telling us that they like to use our Media Library because it helps them save time, money, and especially legwork. We love to hear that because this…
Concierge PlusMay 9, 2019
Ask anyone how they are doing these days and they will tell you how busy they are. So for your time-poor, tech-savvy urbanites out there, here are three Smart Gadgets…
Concierge PlusMay 1, 2019
Do you work for a Security or Property Management Firm? Many don’t realize how integral the security team is the success of your condo. Here’s what you need to know:…
Concierge PlusApril 24, 2019
