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By Concierge Plus In Technology

Disability Discrimination in Community Associations

Guest post by Abby Volin, President @ Opening Doors PLLC. ---------------------------------- Nothing strikes fear into a community manager’s heart quite…
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Mobile App Product News

Our Resident Experience Management Mobile App

Customers that use Concierge Plus' Resident Experience Management platform can now choose to download and use our native app available for Apple and Android phones and tablets. Every feature accessible…
Concierge Plus
Concierge PlusApril 1, 2021
55+ Community Resident Resident ExperienceTechnology

Technology for 55+ and Senior Living Communities

It’s been almost a year since the coronavirus pandemic was declared and, despite the good news of more than 59 million Americans being vaccinated, many states in the US still…
Concierge Plus
Concierge PlusMarch 16, 2021
Pets in Condominiums Resident ExperienceTips & Tricks

The ABC’s of Animal Accommodation Law

It seems like service and emotional support animals (ESA) are everywhere these days and the ease in which someone can get “certified” raises eyebrows. Is there really an epidemic of…
Concierge Plus
Concierge PlusFebruary 22, 2021
Property Management Risks Resident ExperienceTechnologyTips & Tricks

Reducing Risks and Liabilities as a Property Manager

Being a property manager doesn't stop at managing resident needs and writing reports. The Balance Small Business' post on property managers also notes how these professionals are required to have an in-depth…
Concierge Plus
Concierge PlusFebruary 8, 2021
Various Leafs COVID-19Resident ExperienceTechnology

The Changes 2020 Brought Property Managers

2020 has truly been unparalleled in so many ways due to the pandemic, which has radically affected our industry. The consensus is that many of these changes are going to…
Concierge Plus
Concierge PlusJanuary 25, 2021
Condominiums in Miami COVID-19Digital SignageTechnology

Why Your Property Management Solution Must Have Future-Ready Capabilities

As the pandemic is pushing condominiums into the future, they are now looking for digital solutions due to the challenges it has introduced. In this increasingly volatile world, selecting a…
Concierge Plus
Concierge PlusJanuary 4, 2021
Desktop Keyboard COVID-19Resident ExperienceTechnology

The Switch From Physical to Digital: Technology Transforming Community Associations

Community Associations throughout the US are undergoing a massive digital transformation in the wake of COVID-19. All manual processes are rapidly being digitalized, leading to task management improvement and an…
Concierge Plus
Concierge PlusDecember 7, 2020
Residential Building COVID-19Technology

Key Technology Trends & Challenges in Residential Property Management

Efficient and effective residential property management is hinged on the expectations of residents and the capabilities of managers. The key challenge is bridging the two – a task that has…
Concierge Plus
Concierge PlusNovember 30, 2020
Condo Skyline COVID-19Resident Experience

COVID-19 and Resident Experience Management

Community Associations throughout North America are dealing with changes due to the pandemic. To minimize the spread, social distancing guidelines and operational changes have had to be implemented. Our research…
Concierge Plus
Concierge PlusNovember 16, 2020
Smart Lockers COVID-19Resident ExperienceTechnology

Parcel Management in a COVID-19 Environment

Prior to the arrival of COVID-19, the parcel delivery business was already booming. A robust multi-residential market populated by millennials and their distinct preference for online shopping meant that e-commerce…
Concierge Plus
Concierge PlusNovember 9, 2020
Swimming Pool COVID-19Product NewsTechnology

Manage Your Amenities During Re-Opening

COVID-19’s widespread impact on both public health safety and the economy has resulted in new challenges for community associations stemming from social distancing measures. Many Associations that have amenities which…
Concierge Plus
Concierge PlusOctober 13, 2020
Condo Amenity COVID-19Technology

How to Re-Open Operations Safely During COVID-19

As community associations debate when, and how, to re-open operations safely during COVID-19, there are numerous issues being considered in the process. One important issue is how to adapt to…
Concierge Plus
Concierge PlusSeptember 29, 2020
Apartments COVID-19Technology

Rethinking Technology in Community Associations

The COVID-19 pandemic has no doubt been the catalyst for digital transformation at scale and will have lasting effects on community associations. To respond to the current and urgent threat…
Concierge Plus
Concierge PlusSeptember 15, 2020
Digital Transformation in Community Associations COVID-19Technology

Digital Transformation in Community Associations

Social distancing due to the COVID-19 pandemic has highlighted the growing importance of digital tools in community associations. Today’s always-on property owners want to interact with the board and the…
Concierge Plus
Concierge PlusAugust 31, 2020
Community Associations Going Digital Resident ExperienceTechnology

Why Community Associations Must Go Digital

More and more companies are building a remote work culture into their business model due to the current COVID-19 pandemic. Property Managers were also asked to work remotely in the…
Concierge Plus
Concierge PlusAugust 24, 2020
Condo Amenity COVID-19Product News

Reopening Pools and Gyms During COVID-19

Prior to the COVID-19 pandemic, booking amenities in community associations was straight forward. Whether residents wanted to book the service elevator, party room or guest suites, all they needed to…
Concierge Plus
Concierge PlusAugust 17, 2020
PATTISON Outdoor Screens COVID-19Digital SignageTechnology

Resident Communication & Digital Signage Reinvented

We recently held a webinar for Community Association Managers and Board Members to share best practices on how to communicate with residents in an age when we are practicing social…
Concierge Plus
Concierge PlusJuly 27, 2020
Woman sneazing COVID-19Tips & Tricks

New Guide on Reopening During COVID-19 From CAI

As COVID-19 accelerates disruptions for condominiums and homeowners associations, Community Associations Institute (CAI) has released, “Status Check: A Reopening Guide for Community Associations,” to aid and support communities navigating the…
Concierge Plus
Concierge PlusJuly 16, 2020
Condominiums COVID-19Technology

How Managing Properties Will Change After the COVID-19 Lockdown

COVID-19 has reshaped the way that we approach many aspects of our lives, and in many cases, has redetermined how we view and manage our spaces, homes and properties. Given…
Concierge Plus
Concierge PlusJuly 13, 2020
post-pandemic era COVID-19Technology

Property Management in a Post-Pandemic Era

Maintaining a positive resident experience throughout the pandemic and post-pandemic will require help from technology made specifically for property management. The coronavirus pandemic has disrupted the day-to-day operations of our…
Concierge Plus
Concierge PlusJuly 6, 2020
Social distancing COVID-19TechnologyTips & Tricks

Property Management and Social Distancing

COVID-19 has presented new and unique challenges, such as social distancing, which is having a profound effect on the property management industry. The pandemic has accelerated a digital transformation of…
Concierge Plus
Concierge PlusMay 25, 2020
Skyline Digital SignageTechnology

Deliver Contextual Experiences With Digital Signage

The coronavirus pandemic has required association managers and board members to quickly adopt new processes and procedures while addressing the needs and concerns of residents. Our industry will not go…
Concierge Plus
Concierge PlusMay 14, 2020
coronavirus and technology COVID-19TechnologyVirtual Meetings

How to Manage Your Association Effectively During COVID-19

Almost every part of society has been hit hard by the coronavirus, and associations are no different. With the COVID-19 pandemic throwing the brakes on everyday community activity and the…
Concierge Plus
Concierge PlusMay 11, 2020
Virtual meeting TechnologyVirtual Meetings

Providing the Best Experience at Annual General Meetings

Owner Meetings and Annual General Meeting (AGMs) are critical to the successful operation of condos and HOAs. They are where many of the most important changes and decisions occur, like…
Concierge Plus
Concierge PlusMay 6, 2020
Condominium in Singapore Resident ExperienceTechnology

Keeping Pace with Technology Can Positively Impact a Condominium

Today’s condominium owners are mobile, connected and socially active. Their lives exist on an entirely different platform – the Internet. Text messaging is outpacing e-mail and voicemail because it’s a…
Concierge Plus
Concierge PlusApril 13, 2020
People laughing in a community Resident ExperienceTechnology

The Power of Community in Residential Property Management

Smart technology and new-age amenities are all changing how residents experience condo living. But how can property management companies and board members raise the bar to keep pace with the…
Concierge Plus
Concierge PlusApril 2, 2020
coronavirus COVID-19TechnologyTips & Tricks

Using Technology to Minimize the Spread of coronavirus in Your Community

With the sudden emergence and rapid spread of Covid-19, also known as coronavirus, worried condo residents are asking property managers and board members whether there is a plan to minimize…
Concierge Plus
Concierge PlusMarch 13, 2020
radioCITY Condos Resident ExperienceTechnology

Digital Transformation at radioCITY Condos

Resident expectations have evolved. With the introduction of the digital age, property management companies must reconsider their approach to resident experience to satisfy a demand for real-time communication, and seamless…
Concierge Plus
Concierge PlusMarch 1, 2020
Blue Lockers Resident ExperienceTechnology

A Quick Primer on Smart Parcel Lockers

Property Managers everywhere are fighting a losing battle trying to keep up with the increasing number of parcels arriving at their multi-family buildings. Performing a function they had never planned…
Concierge Plus
Concierge PlusFebruary 19, 2020
Condominiums TechnologyTips & Tricks

Condo & HOA Communication: How to Do It Effectively

There are many benefits in living a condominium or HOAs. First, residents don’t have to worry about maintaining the building as this is the responsibility of the property manager. Second,…
Concierge Plus
Concierge PlusFebruary 3, 2020
Post-it notes Product NewsTips & Tricks

Sending Resident Announcements in Condos & HOAs

Many property managers are still printing out one-page announcements or using post-it notes to communicate with residents. This is a very time-consuming task as printing several hundred papers and slipping…
Concierge Plus
Concierge PlusJanuary 6, 2020
Condominiums Resident ExperienceTechnology

How Condo Resident Behavior is Changing Property Management

To become a successful property manager, one must possess many skills. However, the ability to keep condo residents happy and provide a great resident experience is what makes one a…
Concierge Plus
Concierge PlusDecember 30, 2019
Software Resident ExperienceTechnology

Paid vs Free Property Management Software: Why Not ‘Freemium’

Why Not "Freemium"? Many property managers today are looking for property management software to deliver better resident experiences, and are contacted by vendors that offer free software. Concierge Plus has…
Concierge Plus
Concierge PlusDecember 12, 2019
Resident ExperienceTechnology

Hardware Must-Haves for Property Managers

Enhance your resident experience with our affordable hardware. Our easy-to-use integrated hardware helps speed up processes and free up your time. It’s even designed to work with the latest technology…
Concierge Plus
Concierge PlusDecember 6, 2019
Digital SignageResident ExperienceTechnology

Engaging Experiences with Digital Signage in Condominiums

Property managers are looking for new ways to connect with residents of condominiums to deliver superior living experiences and are investing in digital technology to achieve that goal. One of…
Concierge Plus
Concierge PlusDecember 4, 2019
Condominiums Resident ExperienceTechnologyTips & Tricks

Creating an Top-Notch Residence Experience

Implementing digital solutions to automate community processes Technological advancements are changing communities and condominium residents are finding value in tech-based services due to their ‘always-on’ lifestyle. As condo residents’ digital…
Concierge Plus
Concierge PlusNovember 14, 2019
Tips & Tricks

Deliveries & Parcel Management: Are you ready for the holidays?

When it comes to managing condos and HOA’s, the holidays can mean headache. But they don’t have to. This year, use the the following Concierge Plus features to save you…
Concierge Plus
Concierge PlusNovember 4, 2019
Skyscrapers Resident ExperienceTechnology

Key Ways Property Management Technology is Revolutionizing Resident Experience

All these fancy terms have come together to affect the world in an unexpected way: the residential experience. Our day to day lives have been upended in increasingly fundamental ways,…
Concierge Plus
Concierge PlusOctober 22, 2019
Resident Experience

12 Reasons Why Property Managers Choose Concierge Plus

Find out why leading property management companies choose Concierge Plus' online platform to deliver great resident experiences.
Concierge Plus
Concierge PlusOctober 14, 2019
Digital technology Resident ExperienceTechnologyTips & Tricks

Upgrading the Resident Experiences

How digital technology can enhance condo living Technological advancements are changing condo owners' expectations. “Always-on” residents are finding value in tech-based services and looking to property managers to deliver great…
Concierge Plus
Concierge PlusOctober 9, 2019
Property Management Tech Resident ExperienceTechnologyTips & Tricks

Retain a Personal Touch with a Tech Focus

In the field of property management, technology has evolved greatly over the past few decades. It’s changed the way safety and security, daily operations and resident interactions take place. Automation…
Concierge Plus
Concierge PlusOctober 2, 2019
Virtual Reality and Condominiums Condo MarketTechnology

Can You Show A Condo In VR?

Virtual reality has been available as a mainstream technology for a few years now, and many of us still have a habit of associating it only with the fake. That…
Concierge Plus
Concierge PlusSeptember 18, 2019
Condominiums TechnologyTips & Tricks

4 Tips for Becoming a Better Property Manager by Improving Your Resident Communication

This guest post is by Anastasia Masters. Follow her on Twitter at @anastasia_mm0. Managing all of your responsibilities as a property manager is no easy task. You owe your staff,…
Concierge Plus
Concierge PlusSeptember 5, 2019
Binders in a cabinet Resident ExperienceTechnology

5 Reasons Why Condos Should Go Digital and Ditch Their Binders

Technology is changing every industry, including property management. Yet, our industry has been slow to adopt technology and isn’t taking advantage of online platforms and automation. Record keeping Condos across…
Concierge Plus
Concierge PlusAugust 26, 2019
Condominiums Resident ExperienceTechnology

It’s Time To End Traditional Property Management

Traditional property management companies still use costly, outdated and inefficient processes to complete their work. Property managers are forced to manually go through a pile of documents, a process that…
Concierge Plus
Concierge PlusAugust 21, 2019
Product NewsTips & Tricks

Meet Concierge Plus Editions: customized solutions built for what you actually need

Regardless of the size, amenities, or administrative demands of your condo or HOA, taking the management process online can make a huge impact on your annual costs. When choosing a property management…
Concierge Plus
Concierge PlusJuly 31, 2019
Tips & Tricks

Five Condo Gadgets We Love!

Looking to add some cool condo gadgets to your pad? These five must-have additions will upgrade any home!  
Concierge Plus
Concierge PlusJuly 21, 2019
Product NewsTips & Tricks

How does your condo community’s incident reporting tools measure up?

Have you heard about the digital Incident Reporting feature that is revolutionizing the concierge & security industry? Concierge Plus is changing the way Security and Concierge staff create incident reports. Previously,…
Concierge Plus
Concierge PlusJuly 10, 2019
Product News

What To Do When Emergencies Happen

Whether it’s a power outage, storm, or an incident specifically relating to your building, all Property Managers want to keep their residents updated and in the loop.  
Concierge Plus
Concierge PlusJuly 3, 2019
OntarioTradeshow

Trade Show Take Aways

The Concierge Plus team hit the road in the month of May... here are our takeaways!   Whether you are a Property Manager, Board Association Member or simply work in…
Concierge Plus
Concierge PlusJune 9, 2019
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    Ali Naqvi Concierge Plus

    Ali Naqvi

    Marketing Director

    Ali is a certified data-driven marketing director with a strong passion for UX and conversion optimization.

    With more than 10 years of solid digital experience, Ali knows how to work closely with our sales team and help them enable to meet their commercial objectives by providing them with the proper tools, materials and presentations.

    Ali believes in a proper content marketing strategy with focus on buyer personas and proprietary audience development. He also believe that using various influencer types in a well thought social media strategy is important in accelerating pipeline velocity.