Guest post by Abby Volin, President @ Opening Doors PLLC. ---------------------------------- Nothing strikes fear into a community manager’s heart quite…
Customers that use Concierge Plus' Resident Experience Management platform can now choose to download and use our native app available for Apple and Android phones and tablets. Every feature accessible…
It’s been almost a year since the coronavirus pandemic was declared and, despite the good news of more than 59 million Americans being vaccinated, many states in the US still…
It seems like service and emotional support animals (ESA) are everywhere these days and the ease in which someone can get “certified” raises eyebrows. Is there really an epidemic of…
Being a property manager doesn't stop at managing resident needs and writing reports. The Balance Small Business' post on property managers also notes how these professionals are required to have an in-depth…
2020 has truly been unparalleled in so many ways due to the pandemic, which has radically affected our industry. The consensus is that many of these changes are going to…
As the pandemic is pushing condominiums into the future, they are now looking for digital solutions due to the challenges it has introduced. In this increasingly volatile world, selecting a…
Community Associations throughout the US are undergoing a massive digital transformation in the wake of COVID-19. All manual processes are rapidly being digitalized, leading to task management improvement and an…
Efficient and effective residential property management is hinged on the expectations of residents and the capabilities of managers. The key challenge is bridging the two – a task that has…
Community Associations throughout North America are dealing with changes due to the pandemic. To minimize the spread, social distancing guidelines and operational changes have had to be implemented. Our research…
Prior to the arrival of COVID-19, the parcel delivery business was already booming. A robust multi-residential market populated by millennials and their distinct preference for online shopping meant that e-commerce…
COVID-19’s widespread impact on both public health safety and the economy has resulted in new challenges for community associations stemming from social distancing measures. Many Associations that have amenities which…
As community associations debate when, and how, to re-open operations safely during COVID-19, there are numerous issues being considered in the process. One important issue is how to adapt to…
The COVID-19 pandemic has no doubt been the catalyst for digital transformation at scale and will have lasting effects on community associations. To respond to the current and urgent threat…
Social distancing due to the COVID-19 pandemic has highlighted the growing importance of digital tools in community associations. Today’s always-on property owners want to interact with the board and the…
More and more companies are building a remote work culture into their business model due to the current COVID-19 pandemic. Property Managers were also asked to work remotely in the…
Prior to the COVID-19 pandemic, booking amenities in community associations was straight forward. Whether residents wanted to book the service elevator, party room or guest suites, all they needed to…
We recently held a webinar for Community Association Managers and Board Members to share best practices on how to communicate with residents in an age when we are practicing social…
As COVID-19 accelerates disruptions for condominiums and homeowners associations, Community Associations Institute (CAI) has released, “Status Check: A Reopening Guide for Community Associations,” to aid and support communities navigating the…
COVID-19 has reshaped the way that we approach many aspects of our lives, and in many cases, has redetermined how we view and manage our spaces, homes and properties. Given…
Maintaining a positive resident experience throughout the pandemic and post-pandemic will require help from technology made specifically for property management. The coronavirus pandemic has disrupted the day-to-day operations of our…
COVID-19 has presented new and unique challenges, such as social distancing, which is having a profound effect on the property management industry. The pandemic has accelerated a digital transformation of…
The coronavirus pandemic has required association managers and board members to quickly adopt new processes and procedures while addressing the needs and concerns of residents. Our industry will not go…
Almost every part of society has been hit hard by the coronavirus, and associations are no different. With the COVID-19 pandemic throwing the brakes on everyday community activity and the…
Owner Meetings and Annual General Meeting (AGMs) are critical to the successful operation of condos and HOAs. They are where many of the most important changes and decisions occur, like…
Today’s condominium owners are mobile, connected and socially active. Their lives exist on an entirely different platform – the Internet. Text messaging is outpacing e-mail and voicemail because it’s a…
Smart technology and new-age amenities are all changing how residents experience condo living. But how can property management companies and board members raise the bar to keep pace with the…
With the sudden emergence and rapid spread of Covid-19, also known as coronavirus, worried condo residents are asking property managers and board members whether there is a plan to minimize…
Resident expectations have evolved. With the introduction of the digital age, property management companies must reconsider their approach to resident experience to satisfy a demand for real-time communication, and seamless…
Property Managers everywhere are fighting a losing battle trying to keep up with the increasing number of parcels arriving at their multi-family buildings. Performing a function they had never planned…
There are many benefits in living a condominium or HOAs. First, residents don’t have to worry about maintaining the building as this is the responsibility of the property manager. Second,…
Many property managers are still printing out one-page announcements or using post-it notes to communicate with residents. This is a very time-consuming task as printing several hundred papers and slipping…
To become a successful property manager, one must possess many skills. However, the ability to keep condo residents happy and provide a great resident experience is what makes one a…
Why Not "Freemium"? Many property managers today are looking for property management software to deliver better resident experiences, and are contacted by vendors that offer free software. Concierge Plus has…
Enhance your resident experience with our affordable hardware. Our easy-to-use integrated hardware helps speed up processes and free up your time. It’s even designed to work with the latest technology…
Property managers are looking for new ways to connect with residents of condominiums to deliver superior living experiences and are investing in digital technology to achieve that goal. One of…
Implementing digital solutions to automate community processes Technological advancements are changing communities and condominium residents are finding value in tech-based services due to their ‘always-on’ lifestyle. As condo residents’ digital…
When it comes to managing condos and HOA’s, the holidays can mean headache. But they don’t have to. This year, use the the following Concierge Plus features to save you…
All these fancy terms have come together to affect the world in an unexpected way: the residential experience. Our day to day lives have been upended in increasingly fundamental ways,…
How digital technology can enhance condo living Technological advancements are changing condo owners' expectations. “Always-on” residents are finding value in tech-based services and looking to property managers to deliver great…
In the field of property management, technology has evolved greatly over the past few decades. It’s changed the way safety and security, daily operations and resident interactions take place. Automation…
Virtual reality has been available as a mainstream technology for a few years now, and many of us still have a habit of associating it only with the fake. That…
This guest post is by Anastasia Masters. Follow her on Twitter at @anastasia_mm0. Managing all of your responsibilities as a property manager is no easy task. You owe your staff,…
Technology is changing every industry, including property management. Yet, our industry has been slow to adopt technology and isn’t taking advantage of online platforms and automation. Record keeping Condos across…
Traditional property management companies still use costly, outdated and inefficient processes to complete their work. Property managers are forced to manually go through a pile of documents, a process that…
Regardless of the size, amenities, or administrative demands of your condo or HOA, taking the management process online can make a huge impact on your annual costs. When choosing a property management…
Have you heard about the digital Incident Reporting feature that is revolutionizing the concierge & security industry? Concierge Plus is changing the way Security and Concierge staff create incident reports. Previously,…
Whether it’s a power outage, storm, or an incident specifically relating to your building, all Property Managers want to keep their residents updated and in the loop.
The Concierge Plus team hit the road in the month of May... here are our takeaways! Whether you are a Property Manager, Board Association Member or simply work in…
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